Privacy Policy
Welcome
We are serious about protecting your privacy. It is important to us to be clear about what information we collect about you, what we do with it, how we store it and your rights.
This privacy policy sets out how The Trustee for The Lindsay Operating Trust ABN 32 255 788 092 trading as Stronger Foundations (referred to as ‘Stronger Foundations’, ‘us’, ‘we’, or ‘our’) handle your personal information. We comply with the Australian Privacy Principles.
The words ‘you’, ‘your’, or ‘user’ means you, the visitor to our website and or a client of our services.
By using our website and or services, you are agreeing to be automatically bound by this Privacy Policy and our Terms of Trade [insert link] (collectively referred to as ‘terms’). If you do not agree, you must stop using our website and services.
We may update this policy from time to time and the new provisions will apply from the date they are updated on our website, so we encourage you to check them regularly. We have included a ‘last updated’ date at the top to help you keep track of any changes.
Contacting us about your privacy
| Contact person: | Grant Lindsay |
| Email: | admin@strongerfoundations.com.au |
| Phone: | 07 3184 0999 |
What is personal information?
‘Personal information’ is information that directly identifies you, such as your name, address, email, or data that could be used on its own or in combination with other data to identify you.
‘Sensitive personal information’ is information about you that requires additional protection such as health information, criminal history, ethnicity, religious beliefs, or sexual preferences. We do not actively collect sensitive information about you and request that you do not unintentionally share it with us. We will take steps to appropriately protect any sensitive information we do receive.
Staying anonymous
You can browse our website anonymously, although cookies may be used to collect information.
When you email us or call us for example, at that point you identify yourself to us and we will start collecting your personal information in accordance with this policy.
Minors
Our website is not intended to be used by minors and we do not intentionally collect the personal information of persons under the age of 16. If you are the guardian of a minor and suspect they may have provided us with their personal information, please contact us and request to have the minor’s personal information destroyed.
How we collect personal information
At all times we try to only collect the information we need for the services we are providing, that is, earthmoving and concrete pumping services. The information we collect about you includes your name, address, phone and email.
The main way we collect personal information about you is when you give it to us. This generally occurs when you:
- fill out our online Contact form
- contact us by phone or email
- interact with us on social media
- ask to access information we hold about you
Testimonials
If you provide us with a testimonial, you give us your consent for the use of your name, image (if supplied), and the date to be displayed on our website or in our other marketing material, together with the content of your testimonial.
Social networking services and links to other websites
We may provide links to other websites or use social networking services such as Facebook to communicate with the public about our work. These websites have their own privacy policies.
When you communicate with us using these services, we may collect your personal information. The social networking service will also handle your personal information for its own purposes. We encourage you to familiarise yourself with the privacy policies of any service you use.
How we use personal information
In general, we use your personal information to contact you, answer your enquiries, provide you with our services, or send you newsletters or other promotional materials. You may withdraw your consent at any time and unsubscribe from these emails by clicking on the unsubscribe link or by contacting us using our details at the top of this document.
We may give access to personal information we hold to appropriate and competent advisors or authorities for the purpose of obtaining advice (for example, accounting advice, legal advice), having services completed for our business (for example, IT services) or where we are required to disclose information by law.
Other than as disclosed in this privacy policy, we do not sell, rent or otherwise disclose your personal information to third parties.
If there is a change of control in our business (whether by merger, sale or otherwise) or a sale or transfer of our assets (eg. our client database), your personal information may be transferred to the new owners.
Storage of personal information
You agree that we may retain your personal information as long as required for our business and compliance purposes. We securely destroy any information no longer required.
Security and overseas recipients
We are committed to ensuring that your information is secure. We take reasonable steps to protect all personal information within our direct control from misuse, interference, loss, unauthorised access, unlawful or accidental destruction, modification or disclosure.
We use respected hosting services, firewall and other electronic security procedures and managerial procedures to safeguard and secure the information we collect from you.
CROSS-BORDER TRANSFER: Using the Internet to collect and process personal information involves the transmission of data on an international basis. For example, we rely on third-party providers to store the information you have provided to us and your data may cross international borders this way.
Where possible, we nominate Australia as the storage country. However, for many third-party providers this is not possible, and your information will be sent or mirrored internationally. You acknowledge that different countries have different rules about personal information protection. We will do our best to ensure your data is protected to a similar standard as set out in this privacy policy by using reputable third-party providers with similar privacy protections. By using our services, you agree to us transferring your personal information across international borders this way.
DISCLAIMER: While we do our best to ensure the security of your data, no method of transmission over the Internet or method of electronic storage can be 100% secure. Despite our efforts, we cannot guarantee the security of your data. Provided we have acted in accordance with this policy, we are not responsible for any loss you may suffer if your personal information has been unlawfully accessed.
How we use Cookies and other identifiers
We use a range of tools provided by third parties including our website hosting company, third-party service providers and search engine browsers to collect or view access and website traffic information. Third-party providers have their own privacy policies.
We may also use tracking pixels, cookies and session tools to improve your experience when accessing our website.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some of our website features may not function properly without cookies.
The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. This information does not usually identify you but may be combined with other information to identify you. We use this information to help track your use of our website, to improve your user experience and the quality of our services and for tailored advertising. To find out how to opt out of tailored advertising please check the options available here – https://optout.networkadvertising.org/?c=1.
Accessing and correcting your personal information
Under privacy laws, you have rights in relation to your personal information which include the right to request access and correction of data. If you wish to exercise any of these rights, please contact us to make a request. You will need to provide proof of your identity to exercise these rights and we will also store a copy of your proof of identity with our stored information.
You may request copies of the information we hold about you and we will give you an electronic copy.
You may request to change or correct your personal information. If we do not agree with your requested change, we will let you know and keep a copy of your request with our stored information.
Reporting a Data Breach
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
Problems?
If you have any questions or concerns about our use of your personal information or wish to make a request to exercise any of your rights, please contact us using our contact details at the top. We will aim to respond to you within 30 days.
If you are not happy with any aspect of how we manage your concerns, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au. We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
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